Call Center Outsourcing Inbound & Outbound

call center

Call centers deal with all types of customer enquiries and other customer services. And the call center outsourcing is such a business in which a company that has the call center, offers other company to provide this service to their customers. So if you are an organization who doesn’t have a call center but planning to provide this benefit to your customers, then call center outsourcing is the thing you are looking for. You can easily take your desired outsourcing services from any of the call center outsourcers and your customers will never know that this is from any other organization. Call centers are much needed to handle all kinds of customer services problems such as inquiries about payments, and any types of issues. Companies outsource either through a separate division in-house, or to an outside call center expert.

Outsourcing helps the companies to save a lot of money. If you outsource call center services, it is more likely that you will save the costs of recruiting the call center employees. That way, you can invest your money to other parts of your business to improve it more. And that’s why there are many of the organizations who outsource for their benefit and also it gives the benefit to the other organization.

We are dedicated to serve you with all the necessary requirements that you need and here are some of those:

 

Customer Support that we provide:

  • Helpdesk
  • Answering Phone Calls
  • Customer care
  • Order Processing
  • Catalog Fulfillment
  • Duplicating Mail

Back office solutions by us:

  • Data entry services
  • Search Engine Optimization (SEO)
  • Response to Email
  • Data mining
  • Internet Research
  • Ticket booking

Telemarketing support:

  • Setting appointment
  • 100% Customer satisfaction
  • Retention surveys
  • Lead generation services
  • Up sales/Cross-sales
  • Verification of Third-party

Moreover we provide the best business solutions by ensuring:

  • Cost-effective as well as scalable business solutions.
  • Cost reduction associated with customer management.
  • Discovery of new opportunities to improve your revenue.
  • Customer understanding Enhancement.
  • Efficient management of customers.
  • Change in business dynamics and process re-engineering for better results.
  • Best global quality standards and quality initiatives.
  • 24×7 service support.

 

Support:

  • We offer free support for all of our products.
  • If you face any issues than simply post your topic with details in the exact forum.
  • You will get our response within 1 business day.
  • Please do not comment on any other’s post.
  • We answer questions about item’s included features.
  • Features which are not included in our product are not covered by us.
  • Please provide as much information as possible when posting about an issue.

 

Payments:

75% advance and 25% on completion of work. We will transfer the files to your server on receipt of full payment. You can send money through PayPal.

Buy this pack now by paying the advance amount!

PayPal — The current popular payment system online.
Are you looking for a custom website with more requirements, please contact us for a precise quote?

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Important Notice! Attention Please.

We will be on a vacation from 25 May 2020 and won't be able to respond to support questions until 30 May 2020.