Your key has been installed on another domain

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • April 22, 2021 at 11:07 pm #10482
    joe
    Participant

    I installed the foodbook plug-in on my test server (3.65.205.253) and activated it, but because the test server had a problem, I deleted the foodbook plug-in and the test server at the same time.
    and then， I applied for a new server and reinstalled the foodbook plug-in, the system prompts me with the following text “Your key has been installed on another domain(3.65.205.253)”, but I have deleted this test server, please tell me now how I should do?

    How can I reactivate this plugin? Thank you

    April 24, 2021 at 2:16 pm #10495
    ThemeLooks Support Team
    Keymaster

    Dear Joe,

    There is an option to activate the plugin on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it installed now.

    Please go to the Foodbook Licensing menu on your WordPress Dashboard to deactivate the purchase code/license.

    If your previous installation does not exist then provide us your purchase code to reset it to reuse.

    Best Regards,
    ThemeLooks Support Team

    April 24, 2021 at 3:46 pm #10500
    joe
    Participant

    My previous host no longer exists, how can I send you the purchase code? Is it posted here or via email? If it is an email, which email is used? Thank you

    April 24, 2021 at 4:00 pm #10501
    joe
    Participant

    Hello, I have sent an email to you via envato, my email address is [email protected], please check, thank you

    April 24, 2021 at 4:13 pm #10502
    ThemeLooks Support Team
    Keymaster

    Dear Joe,

    We have reset your purchase key. Now you will able to reuse it.

    Best Regards,
    ThemeLooks Support Team

    April 24, 2021 at 4:19 pm #10503
    joe
    Participant

    Thank you very much.

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Viewing 6 posts - 1 through 6 (of 6 total)
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