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Viewing 15 posts - 1 through 15 (of 16 total)
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    Posts
  • February 6, 2020 at 2:26 pm #7299
    Luis Rivera
    Participant

    View post on imgur.com

    I am currently using your theme (very good actually), what happens is that I have a problem with the menu. The menu comes out this way (1), As I would do to put it this way as on your demo page (I tried everything I did not succeed) (2), He failed to put the menu like the one in his demo. I also have a question, when you lower the page the menu follows you … is there a way to disable that? (3), Please help me to solve my problem and take away this doubt, it is a beautiful topic that I am working on. I am sorry if something is not time, my native language is not English.”

    February 6, 2020 at 2:27 pm #7300
    Luis Rivera
    Participant

    Finally let me send the subject !, each number (x) is related to the images attached in a single link.

    February 6, 2020 at 3:18 pm #7304
    ThemeLooks Support Team
    Keymaster

    Hi Luis,

    Please check out the screenshot https://prnt.sc/qybnwa to get the header like our demo.

    Moreover, we recommend to install and activate the Classic Editor plugin. to edit a page.

    Best Regards,
    ThemeLooks Support Team

    February 6, 2020 at 6:37 pm #7305
    Luis Rivera
    Participant

    https://i.imgur.com/IGK6o4T.png I put it that way, but nothing changes, I keep getting the same result.

    February 6, 2020 at 7:02 pm #7306
    Luis Rivera
    Participant

    https://i.imgur.com/WdLv6X9.png In the general color I have it defined as “# 0816bf”, I have it this way because I like its color, but the bad thing is that it cannot be placed on the individual transparency menu, since if I activate the transparency the preload is spoiled and not appears.

    February 7, 2020 at 11:03 am #7309
    Luis Rivera
    Participant

    Any solution for that ?, I can give access to my WP

    February 8, 2020 at 10:11 am #7313
    ThemeLooks Support Team
    Keymaster

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    February 8, 2020 at 10:24 am #7315
    Luis Rivera
    Participant

    Not bad! I just sent them.

    February 8, 2020 at 11:12 am #7316
    ThemeLooks Support Team
    Keymaster

    Hi Luis,

    Are you using any caching system like cloudflare or something else for your website?

    Best Regards,
    ThemeLooks Support Team

    February 8, 2020 at 12:12 pm #7317
    ThemeLooks Support Team
    Keymaster

    Hi Luis,

    There was a CSS issue. We have fixed the issue and updated the theme on Themeforest. You will get notified via email when the theme update will available to download.

    Best Regards,
    ThemeLooks Support Team

    February 8, 2020 at 12:53 pm #7318
    Luis Rivera
    Participant

    Well thank you very much!; then should I wait for the theme update on themeforest?

    February 8, 2020 at 12:54 pm #7319
    Luis Rivera
    Participant

    I don’t understand this “***Need to remove and reinstall the “bluishost” Theme to get the above update***”, should I remove all my wordpress?

    February 8, 2020 at 12:56 pm #7320
    ThemeLooks Support Team
    Keymaster

    No, you just need to reinstall the theme to get the updated version.

    Best Regards,
    ThemeLooks Support Team

    February 8, 2020 at 1:00 pm #7321
    Luis Rivera
    Participant

    Can I do it from the same envato ? https://gyazo.com/50d86cd9dcfafbdb9ae001a8149a22fc

    February 8, 2020 at 1:29 pm #7322
    Luis Rivera
    Participant

    Or if you’d be so kind as to give me the steps, please.

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