Add to cart not working

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Support Home › Support Home › FoodBook › Add to cart not working

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 10, 2021 at 12:51 am #9943
    Petr Hryzalek
    Participant

    Hi, please, a few hours ago I upgraded to version 3.6.0 and unfortunately the adding to cart stopped working. (www.topsushi.cz) – after deactivating the plugin, it’s fine.

    I’ve noticed that in your demo, if I don’t select a location in the pop-up, adding doesn’t work either.

    Can you take a look at that as soon as possible?

    March 10, 2021 at 11:32 am #9947
    ThemeLooks Support Team
    Keymaster

    Dear Petr,

    We have reviewed your website and we didn’t find the FoodBook system on your website. Your website working with the default WooCommerce system of your theme.

    Moreover, for the reason of Envato Market’s “Buy Now” iFrame, FoodBook “Add To Cart” is not working. We already mentioned this in our live demo https://prnt.sc/10ho0j4

    You could check out the full working demo there https://themelooks.net/demo/foodbook/

    Best Regards,
    ThemeLooks Support Team

    March 10, 2021 at 11:41 am #9948
    Petr Hryzalek
    Participant

    I’m using foodbook only for manager, kitchen and delivery boy … But your plugin blocking the add to cart function – when I disable him, it starts work correctly :((

    March 10, 2021 at 12:22 pm #9956
    ThemeLooks Support Team
    Keymaster

    Dear Petr,

    The FoodBook is a fully functional individual plugin. You can’t use it only for the manager, kitchen and delivery boy without its ordering system.

    Moreover, our plugin has no issue like this. You could check out the full working demo there https://themelooks.net/demo/foodbook/

    As we can understand, it’s a plugin confliction issue. If you disable the FoodBook then your system works. That means your system has an issue that conflicts with FoodBook.

    Please check out the issue by changing the theme that you are using at the moment. Also, deactivate 3rd party plugins to check which plugin conflicts with FoodBook.

    Best Regards,
    ThemeLooks Support Team

    March 10, 2021 at 12:54 pm #9958
    Petr Hryzalek
    Participant

    For now, I’ve recover the version 3.1.0 from server backups and all works… the restaurant is currently running on that system, so I can’t edit it. When I have more time, I will start a new web hosting and try to run it sideways. Thank you for your time.

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