After the payment,can not show “order-received-page”

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 5, 2021 at 9:49 pm #9393
    shancheng0312
    Participant

    After the payment, the customer always stays on the payment page (the page always displays loading with a small circles icon , no new page jumps out and show order-received-page), but I have received the order of successful payment in the wordpress dashboard > foodbook > order, how to deal with it?

    January 5, 2021 at 9:58 pm #9394
    shancheng0312
    Participant

    look like this image

    January 6, 2021 at 11:00 am #9404
    ThemeLooks Support Team
    Keymaster

    Hi,

    We are investigating the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    January 7, 2021 at 10:09 am #9426
    ThemeLooks Support Team
    Keymaster

    Hi,

    We are sorry to say that we didn’t find any issue like this with our plugin.

    Please provide your website URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    January 8, 2021 at 3:58 pm #9441
    shancheng0312
    Participant

    I’ve solved the problem, the server problem,thanks

    January 9, 2021 at 11:48 am #9449
    ThemeLooks Support Team
    Keymaster

    Hi,

    Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

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