Bug detected when decimal prices are used

[Nicola Squaranti]

Dear Support Staff,

I’m experiencing a problem probably due to a bug.

I’m using Euro currency, which comes with default 2 decimals: eg. 10,00 €

When I add a product (a pizza), which costs, lets’s say, 10,00 € and select the feature which is added ingredients for 3,00 € the total displayed is 1003,00 € instead of 13,00 €.

Also, when I add an ingredient with decimal, let’s say 1,50 €, in the summary of the cart the price of the added ingredient is 51,00 instead of 1,50 €

Unfortunately it seems I cannot post any screenshots, but they are available, if you want, or you can test directly the website.

Could you please fix these bugs, eventually providing us with a quick fix, since I have to be ready live in a couple of days?

Thanks a lot.

You can see it on: https://pizzerialagustosa.domiciliofood.it/

[ThemeLooks Support Team]

Dear Nicola,

It’s not a bug of our plugin. Please remove “,” from the Decimal separator to get rid of the issue because “,” is not a valid Decimal separator. Please use “.” like this https://prnt.sc/vhqtm6

Best Regards,
ThemeLooks Support Team

[Nicola Squaranti]

Dear Support Theme,
Thanks for your answer.

The price is set, in the product, to be, let’s say: 10 € (see here), without decimal separator and decimal digits, which are added by WooCommerce (see here).

The correct separator in Italy for decimals is “,”.
I’ve had no problem with WooCommerce or any other plugin, regarding this, so I think you should deal with it, for the sake of internationalization.

See the issue here and here: see added ingredient is 1,5 € but “Prezzo aggiunte” (added ingredients price) is 6 €.

Could you please dig into it?
Thanks a lot.

[ThemeLooks Support Team]

Dear Nicola,

We have listed this in our plugin update list. We will try to fix this in our next update of the plugin because there have some calculation issues for the Decimal separator sign.

Best Regards,
ThemeLooks Support Team

[Nicola Squaranti]

Dear Support Team,
thanks for adding this to your update list.
Since we have to go live in a couple of days, could it be possible to provide me with a quick fix as soon as you sort this out?

Thanks a lot.

[ThemeLooks Support Team]

Dear Nicola,

We are sorry to say that the update list is in a work schedule and you need to wait for the update until this issue short out, fixed, and updated.

If you are in a hurry then you could contact here https://www.themelooks.com/contact/ to get a quote for customization service.

Best Regards,
ThemeLooks Support Team

[Nicola Squaranti]

Dear Support Team,
do you have an estimate for next release date?

Thanks.

[ThemeLooks Support Team]

Dear Nicola,

Within the next week, an update will release. Moreover, we are sorry to say that this issue does not have in our next update list. However, if possible, we will try to cover this issue within our next update.

Best Regards,
ThemeLooks Support Team

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