Checkout page error (not solved yet)

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #10240
    Babas Restaurant
    Participant

    Hi

    In reference to https://www.themelooks.com/support/forums/topic/checkout-page-error/

    I just updated the plugin. However, the update didn’t get rid of the problem.
    The issue still exists. It’s still showing “Closing Time Info Text” on the checkout page, even during the working hours.
    Please check.

    Thanks

    #10241

    Hi,

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #10242
    Babas Restaurant
    Participant

    Send the login details
    Pls check

    #10243
    Babas Restaurant
    Participant

    *Sent

    #10244

    Hi,

    We have reviewed your website. It was all about your website cache issue. We have cleared your cache plugin’s cache and everything is working perfectly.

    Please remove your website, browser, and other caches if have any in the future after the plugin update.

    Best Regards,
    ThemeLooks Support Team

    #10245
    Babas Restaurant
    Participant

    Hi

    I did everything as you advised.
    But I see that the issue is not completely resolved.
    Checkout page https://prnt.sc/113x70r . This seems to be fine now.
    However, upon selecting the branch, shows the same message again. https://prnt.sc/113x7u7
    It disappears only after the page is refreshed.
    Please look into it.

    Thanks

    #10273

    Hi,

    We have fixed the issue on your website by updating our plugin code. We will update the fixing on Codecanyon ASAP.

    Best Regards,
    ThemeLooks Support Team

Viewing 7 posts - 1 through 7 (of 7 total)
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