Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact formhttps://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.
We found out some logical issues with our plugin. We are working to fix the issue. After then we will update the plugin on Codecanyon. We hope the update will fix this issue. Please wait with patience for the update. You will get notified via email when the update will available to download.