“Closing time” upon checkout.

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #12033
    Chico
    Participant

    Hi, ThemeLooks team!

    It’s been a while! I’ve renewed my support.

    We have been receiving bugs lately:
    1) When you checkout, it says “Closing time” even though no branch or timeslot selected yet
    2) If you select a branch, timeslots doesn’t show up.

    With this, I renewed my support hoping that the update fixes this.

    I’ve replaced the folder in the FTP with a new one from the updated zip file which resulted the following:
    1) I think the “closing time” error doesn’t show up anymore
    2) I can’t login back to the wp-admin page, it redirects me to the front-end login
    3) Sometimes after adding to cart, a java popup “undefined” shows up.

    Let me know what should I do.

    Thanks

    #12038

    Hello,

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

    Best Regards,
    ThemeLooks Support Team

    #12043

    Hello,

    We didn’t get Foodbook settings menu in your wp-admin https://prnt.sc/loCwiAaCs4YQ

    Please fix this to review the issue to assist.

    Best Regards,
    ThemeLooks Support Team

    #12100
    Chico
    Participant

    Please check again. I’ve updated the permissions

    #12101
    Chico
    Participant

    Update:

    I have updated the plugin to the latest one, I can now login via wp-admin by using a new admin user.

    The only problem I have is Add to Cart shows a popup that says that I need to select a branch first.

    I have disabled that feature and wish to only choose the branch during checkout but the problem still happens.

    #12102
    Chico
    Participant

    How do I disable the branch checker? I really don’t need it. I only need the selection of branches for notification purposes.

    However, I cannot proceed since there is a popup that I need to select a branch before adding to cart.

    I have also disabled it in the settings but still the same issue

    #12103
    Chico
    Participant

    I tested the Select a Branch modal, however the products are not showing UNTIL I add the branch for all of the products manually, this is a very tedious process which I wish to skip.

    By now I only wish the following:
    1) Disable the branch checker completely and only select the branch upon checkout
    2) Automatically add the branches to existing and new products

    #12106

    Hello,

    We are sorry to say that there are no pre-built options to do those. If you need a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

    Best Regards,
    ThemeLooks Support Team

    #12111
    Chico
    Participant

    It’s okay. I have already resolved this issue.

Viewing 9 posts - 1 through 9 (of 9 total)
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