HostWHMCS | Tawk Bubble

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • September 27, 2021 at 11:35 pm #11393
    Ionut
    Participant

    I was trying to get out the tawk bubble but is still there, i folow al the info from forum but without succes. Can someone help me to sort the problem ?

    September 28, 2021 at 8:05 pm #11397
    ThemeLooks Support Team
    Keymaster

    Hello,

    Please follow the steps below to remove the Tawk.to live chat from both html & whmcs template.

    – Open main.js file. (For both html & whmcs template js/main.js)
    – Then search for the comment Live Chat Widget
    – comment or remove the code (check out the screenshot as reference http://prntscr.com/do2adj )

    Best Regards,
    ThemeLooks Support Team

    September 29, 2021 at 12:30 am #11399
    Ionut
    Participant

    Thanks for help, i figure out to delete the cookies and now is ok. I get a new issue, down in the footer is the bg image, is set corect but is not show on the page.

    September 30, 2021 at 3:56 pm #11402
    ThemeLooks Support Team
    Keymaster

    Hello,

    We are sorry to say that we didn’t understand your issue. Could you please explain with details with some screenshots, also provide your website URL to review the issue?

    Best Regards,
    ThemeLooks Support Team

    October 1, 2021 at 8:07 pm #11406
    Ionut
    Participant

    Hello,

    Forget about that issue now. I hade a new and much more important issue. When a customer try to order something and for example forget to press TOS accepting he usually get a error message to accept the TOS but with your template is going to beginning and stuck the page no error.

    Regarding by my website URL to review the issue i get back to twenty one becouse i cant use your, nobody can order. If you have a faster support like tawk or someting similar we can fix the issue faster.

    October 2, 2021 at 6:26 pm #11409
    ThemeLooks Support Team
    Keymaster

    Hello,

    Could you please check our live demo to check the issue and confirming us that are you getting the same issue with our live demo or not?

    Best Regards,
    ThemeLooks Support Team

    October 2, 2021 at 8:48 pm #11412
    Ionut
    Participant

    I can`t check becouse is not there and what i found is gone
    http://preview.themeforest.net/item/hostwhmcs-responsive-web-hosting-with-whmcs-template/full_screen_preview/17591702?_ga=2.72583315.1481914458.1633186012-1915287480.1632574650

    October 5, 2021 at 10:26 am #11421
    ThemeLooks Support Team
    Keymaster

    Hello,

    We are sorry to say that we didn’t understand what do you mean by “I can`t check becouse is not there and what i found is gone”?

    Could you please explain in detail?

    Best Regards,
    ThemeLooks Support Team

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Viewing 8 posts - 1 through 8 (of 8 total)
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