Notification are working?

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  • September 17, 2020 at 1:59 am #8480
    Juan
    Participant

    hi, i wanted to ask if the notifications are working, It doesn’t show me any. What I can do? Where is that option configured?

    September 17, 2020 at 9:51 am #8481
    ThemeLooks Support Team
    Keymaster

    Hi Juan,

    There is no setting for notification. It works automatically when a new order placed. Please make sure you have new orders to get the notification.

    If you don’t get the notification for new orders then there is something wrong on your side. It can be a plugin confliction issue.

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best regards,
    ThemeLooks Support Team

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