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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #5736
    Hüseyin EREN
    Participant

    Hi, I bought your theme, but I have a problem. I’ve prepared a content in the pricing table, but I can’t open the edit screen when I want to edit it again. I would appreciate it if you could help with a solution.

    #5737

    Hi Hüseyin,

    Please provide some details screenshot to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #5758
    Hüseyin EREN
    Participant

    Hello again, I’m talking about the problem I’m talking about the photo below. When I press the Edit key, it stays attached and does not turn on.

    https://i.hizliresim.com/grpodo.jpg

    #5759

    The image doesn’t work. Please check out the screenshot as a reference http://prntscr.com/miq9td

    Moreover, you could use this application https://app.prntscr.com/en/download.html to provide a screenshot.

    Best Regards,
    ThemeLooks Support Team

    #5760
    Hüseyin EREN
    Participant

    I apologize for having encountered such an error. I’m leaving the new link down.

    https://prnt.sc/miql64

    #5761

    Hi Hüseyin,

    There has no issue with our theme. Everything is working fine. Please check out the screenshot as a reference http://prntscr.com/miqnfs

    Please try to edit with a different browser. Moreover, please let us know your WordPress version, the theme version that you are using and the hosting server PHP version.

    Best Regards,
    ThemeLooks Support Team

    #5762
    Hüseyin EREN
    Participant

    Have you tried all the solutions you have suggested but do you have another solution that I wonder if you still have the same problem I didn’t get a result?

    #5764

    Hi Hüseyin,

    As there has no issue with our theme, that’s why we didn’t have any scope to try those possible solutions.

    So, please let us know your WordPress version, the theme version that you are using, the plugin list and the hosting server PHP version to understand why the issue raised.

    Moreover, you could provide your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

Viewing 8 posts - 1 through 8 (of 8 total)
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