Problem Menu!

[Luis Rivera]

I am currently using your theme (very good actually), what happens is that I have a problem with the menu. The menu comes out this way (1), As I would do to put it this way as on your demo page (I tried everything I did not succeed) (2), He failed to put the menu like the one in his demo. I also have a question, when you lower the page the menu follows you … is there a way to disable that? (3), Please help me to solve my problem and take away this doubt, it is a beautiful topic that I am working on. I am sorry if something is not time, my native language is not English.”

[Luis Rivera]

Finally let me send the subject !, each number (x) is related to the images attached in a single link.

[ThemeLooks Support Team]

Hi Luis,

Please check out the screenshot https://prnt.sc/qybnwa to get the header like our demo.

Moreover, we recommend to install and activate the Classic Editor plugin. to edit a page.

Best Regards,
ThemeLooks Support Team

[Luis Rivera]

https://i.imgur.com/IGK6o4T.png I put it that way, but nothing changes, I keep getting the same result.

[Luis Rivera]

https://i.imgur.com/WdLv6X9.png In the general color I have it defined as “# 0816bf”, I have it this way because I like its color, but the bad thing is that it cannot be placed on the individual transparency menu, since if I activate the transparency the preload is spoiled and not appears.

[Luis Rivera]

Any solution for that ?, I can give access to my WP

[ThemeLooks Support Team]

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[Luis Rivera]

Not bad! I just sent them.

[ThemeLooks Support Team]

Hi Luis,

Are you using any caching system like cloudflare or something else for your website?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Luis,

There was a CSS issue. We have fixed the issue and updated the theme on Themeforest. You will get notified via email when the theme update will available to download.

Best Regards,
ThemeLooks Support Team

[Luis Rivera]

Well thank you very much!; then should I wait for the theme update on themeforest?

[Luis Rivera]

I don’t understand this “***Need to remove and reinstall the “bluishost” Theme to get the above update***”, should I remove all my wordpress?

[ThemeLooks Support Team]

No, you just need to reinstall the theme to get the updated version.

Best Regards,
ThemeLooks Support Team

[Luis Rivera]

Can I do it from the same envato ? https://gyazo.com/50d86cd9dcfafbdb9ae001a8149a22fc

[Luis Rivera]

Or if you’d be so kind as to give me the steps, please.

[Author]

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