problems adding features

[Chris Sorx]

Hi,
1) I have created bundled features on a product and when I go back to my product page and want to add another featured item to the same group, Foodbook adds it but removes another instead of adding a new one line

2) When I want to add a new group of features on a product sheet that already has a group of features, sometimes it adds it, sometimes it does not appear or sometimes all the groups are deleted!

Thanks for your help

[ThemeLooks Support Team]

Dear Chris,

We have fixed the issue and updated the plugin on Codecanyon. Please download and use the updated plugin to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[Chris Sorx]

Hi,
sorry but the problem is still there, features group and features does not register or sometimes.

[ThemeLooks Support Team]

Dear Chris,

Could you please remove your server, website, plugin, browser, or other caches to check the update? Because it can be a cache issue.

If the issue still exists then please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Chris,

We have reviewed your website and we didn’t find any issue like this. We also add some extra features to check the issue and we found everything is working perfectly.

As we said it can be your website cache issue. Please try to remove your server, website, plugin, browser, or other caches to check the update.

Moreover, could you please send a screen record of the issue?

Best Regards,
ThemeLooks Support Team

[Author]

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