Theme not saving my changes

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 3, 2021 at 4:47 pm #11288
    Yossef
    Participant

    Hey,

    I just install the theme and there is a couple of issues.

    1. All the colors aren’t saved for example I’m trying to edit the header for basic color and it is not saving.
    2. I am not able to edit basic pages like the Shop page, My Account Page, and more.
    3. The theme is not friendly at all for different languages like for example Hebrew.
    4. When I import the demo is not showing me the same demo as the original demo preview.
    5. There is a minimum order and I would like to know if I am able to do it for different locations for example Location that is far away with a minimum order. And the closest location without minimum order.
    6. I’m trying to remove the Breadcrumb section and when I have hidden it the section does not disappear.
    7. Does the theme support crocoblock plugins?

    Thank you.

    September 4, 2021 at 12:11 pm #11294
    ThemeLooks Support Team
    Keymaster

    Hello,

    1. All the colors aren’t saved for example I’m trying to edit the header for basic color and it is not saving.
    – Please provide a screenshot of where from you tried to edit and your website URL to review the result.

    2. I am not able to edit basic pages like the Shop page, My Account Page, and more.
    – These are not basic pages. These are WooCommerce default pages for showing the default shop page, login into My Account Page for the front-end dashboard for customers. Also, the Branch Manager, Kitchen Manager, and Delivery Boy pages are not basic pages. Those pages are for the front-end dashboard for the Branch Manager, Kitchen Manager, and delivery boy.

    3. The theme is not friendly at all for different languages like for example Hebrew.
    – We are sorry to say that the theme does not support RTL. If you need a customization service then you can hire our team.

    4. When I import the demo is not showing me the same demo as the original demo preview.
    – Please provide your website URL to review the demo data.

    5. There is a minimum order and I would like to know if I am able to do it for different locations for example Location that is far away with a minimum order. And the closest location without minimum order.
    – We are sorry to say that there are no pre-built options to do those. If you need a customization service based on your needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

    6. I’m trying to remove the Breadcrumb section and when I have hidden it the section does not disappear.
    – Please provide a screenshot of where from you tried to edit and your website URL to review the result.

    7. Does the theme support crocoblock plugins?
    – For your kind information, this is not a theme, it’s a plugin. However, we are providing a theme for Free with our plugin to get everything like our live demo. Also, you can use any theme and FoodBook support all kind of WordPress theme but it does not support any other 3rd party plugins except WooCommerce.

    Best Regards,
    ThemeLooks Support Team

    September 9, 2021 at 4:40 pm #11310
    Yossef
    Participant

    Hey,

    URL: https://woocommerce-517689-2136746.cloudwaysapps.com/

    1. All the colors aren’t saved for example I’m trying to edit the header for basic color and it is not saving.
    – Please provide a screenshot of where from you tried to edit and your website URL to review the result.

    6. I’m trying to remove the Breadcrumb section and when I have hidden it the section does not disappear.
    – Please provide a screenshot of where from you tried to edit and your website URL to review the result.

    Menu Not Working as well look at the photos.

    September 13, 2021 at 12:37 pm #11314
    ThemeLooks Support Team
    Keymaster

    Hello Yossef,

    Please use FoodBook Theme Options instead of Customize to get the options working.

    Best Regards,
    ThemeLooks Support Team

    September 13, 2021 at 11:26 pm #11321
    Yossef
    Participant

    Hey,

    Still not working.
    Menu not showing up as well.

    September 14, 2021 at 3:39 pm #11325
    ThemeLooks Support Team
    Keymaster

    Hello Yossef,

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

    Best Regards,
    ThemeLooks Support Team

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