Unable to display a single product (infinite loading)

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #10149
    Lucas BARRAY
    Participant

    Hello,

    When I create a simple product and want to click on the product (Coca Cola Gout Original) on the default page of FoodBook (https://pictruck.marquedigitale.ovh/foodbook/), nothing happens, it loads forever. How can I solve this problem?

    Thank you for your help,

    Sincerely

    #10150

    Dear Lucas,

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #10153
    Lucas BARRAY
    Participant

    Hello,

    We managed to correct the error.

    Thank you

    Sincerely

    #10154

    Dear Lucas,

    Please let us know what was the exact issue? Why you got the error?

    Best Regards,
    ThemeLooks Support Team

    #10281
    Lucas BARRAY
    Participant

    Hello, sorry for the late reply.

    We had a problem to display a simple product. We succeeded today to make appear our simple products. It was an error on our server side.

    Thank you for your help

    Sincerely

    #10285

    Dear Lucas,

    Thanks for your reply.

    Best Regards,
    ThemeLooks Support Team

Viewing 6 posts - 1 through 6 (of 6 total)
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