[ThemeLooks Support Team]

Hi William,

Please follow the steps below…

To increase the time period of the slider
*. Open main.js then find the comment OWL CAROUSEL then increase the autoplaySpeed time: http://prntscr.com/hytcrh

To increase the space between the “three circulars dots” of the slider
*. Add the below css to custom.css and increase the space between dots:

    .banner--slider .owl-dot + .owl-dot,
    .testimonial--slider .owl-dot + .owl-dot {
        margin-left: 12px;
    }

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please use loco translate plugin to translate the text. Moreover, there is no option to remove buttons, change url. This is because, this is a pre-built/default page.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Could you please describe us with details, what kind of changes are you exactly want to do with the marked elements that you have attached in your reply?

[ThemeLooks Support Team]

Could you please describe us with details, what kind of changes are you exactly want to do?

[ThemeLooks Support Team]

Hi Ali,

First of all, please extend your support extension & confirm us to get support. This is because, your 6 months FREE support was expired on 2017-09-13.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Pedro,

You will able to change the 404 page form the HostWHMCS Options > 404 Page

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Ramshekar,

Please follow the steps below to disable/remove the Tawk.to live chat from WHMCS template.

– Open main.js file from js folder
– Then find/search for the comment Live Chat Widget
– Comment or remove the code (check out the screenshot as reference http://prntscr.com/do2adj )

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Tomasz,

Sorry for the inconvenience.

However, maybe you forgot to use the pricing slider section on the home page. Please check out the screenshot as reference https://ibb.co/ng8ghR

Moreover, review carefully the provided documentation to install the theme & import the demo content properly and watch the video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRbrUHoJrRWsAqPdiXiYREAHM to customize the theme properly.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Les,

We didn’t find the issue as you’ve described. On our theme ‘Our Newest Member’ is showing username.

However, here are the instructions to remove this line:
1. Open index_body.html and viewforum_body.html in the code editor
2. Find the comment <!-- IF NEWEST_USER --> in both files
3. Remove the lines as shown in the screenshot: http://prntscr.com/hwpl6t
4. ‘Save’, ‘Purge Cache’ then ‘Refresh’ to see changes.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

As we have said, you have to do the below steps for all of the HTML files (not only for index.html) to get the header like as you are looking for. So, do the below steps for all of the HTML files that you want to use.

(i). Making Header Sticky:
1. Open all .html file in the editor.
2. Find The Comment Header Navbar Start
*. Remove and attribute data-trigger="sticky"

          <!-- Header Navbar Start -->
          <nav class="header--navbar navbar">

3. Find The Comment Header Section Start
*. Add an extra class bg--color-white and an attribute data-trigger="sticky"

          <!-- Header Section Start -->
          <header class="header--section bg--color-white" data-trigger="sticky">

(ii). There is no vector source files available for the icons. In this issue, you have to work with the .png files to change the color.

(iii). Date Picker on the ‘Make an Appointment’
1. Open main.js file in the editor
2. Find the comment * DATE
3. Add below js code like in the screenshot: http://prntscr.com/hwpnxm
dateFormat: 'dd/mm/yy'

(iv). The ‘Testimonial’ section’s video will not work until you upload the template on an online server.

Moreover, you could use this https://app.prntscr.com/en/download.html screenshot application to capture and provide us a screenshot.

Furthermore, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask for support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, please upload the files on your server for test purpose and provide us the URL. After then, we will review the issue and provide you a solution to fix the issue.

Moreover, you have to do the below steps for all of the HTML files not only for index.html.

## Making Header Sticky:
1. Open all .html file in the editor.
2. Find The Comment Header Navbar Start
*. Remove and attribute data-trigger="sticky"

          <!-- Header Navbar Start -->
          <nav class="header--navbar navbar">

3. Find The Comment Header Section Start
*. Add an extra class bg--color-white and an attribute data-trigger="sticky"

          <!-- Header Section Start -->
          <header class="header--section bg--color-white" data-trigger="sticky">

Furthermore, you could use any screenshot application to provide a screenshot.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

1. Please follow the steps carefully & use the provided CSS (that we have provided in our previous reply) to fix the issue.

2. To get google map in your website, you must have to use your own google map API. Please follow the steps below.

a. Open contact.html file.
b. Find the comment Google Map API
c. Update the API Key with your own api key. Screenshot as reference http://prntscr.com/hvtkvt (Here is a guide about How To Get A Key plus a Video Tutorial)

Please Note: the google map will not show until you have uploaded the template on your hosting server.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please Note: our theme is all about that we have described in the item details page and have in the live demo.

So, if you need more performance, features or something else, then you could definitely ask us. However, it’s not including the item support. If possible, we will update our theme with the requested features or something else. Otherwise, you need to do those with your own or need to hire someone else.

Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi William,

Please follow the steps below.

## Update The style.css file:
1. Open style.css file in the editor.
2. Find The Comment 1.7. BACKGROUND COLORS
3. Add the css code below: (Screenshot: http://prntscr.com/hvdw5f)

    .bg--color-white {
        background-color: #fff;
    }

## Update The main.js file:
1. Open main.js file in the editor.
2. Find The Comment FORM AJAX
3. Add the js code below: (Screenshot: http://prntscr.com/hvdwle)

    $el.resetForm();
    if ( $fileInputStatus.length ) {
        $fileInputStatus.text('File Name');
    }

## Making Header Sticky:
1. Open index.html file in the editor.
2. Find The Comment Header Navbar Start
*. Remove and attribute data-trigger="sticky"

          <!-- Header Navbar Start -->
          <nav class="header--navbar navbar">

3. Find The Comment Header Section Start
*. Add an extra class bg--color-white and an attribute data-trigger="sticky"

          <!-- Header Section Start -->
          <header class="header--section bg--color-white" data-trigger="sticky">

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi atilim,

Could you please explain us with details about your issue?

Best Regards,
ThemeLooks Support Team

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