[ThemeLooks Support Team]

Hi There,

Sorry for the inconvenience.

We don’t use the forum path menu bar on those pages based on our style UI.

However, you could show/enable the forum path menu bar on those pages to follow the below steps.

1. Open posting_layout.html
2. Find <div class="topic--body">
3. Add another line <!-- INCLUDE breadcrumb.html -->
4. Screenshot: http://prntscr.com/e844zj

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

In this issue, you could use the below CSS.

1. Open custom.css
2. Add the below css code:

.topic--sidebar,
.topic--breadcrumb .toggle-sidebar {
    display: none;
}
.topic--body {
    width: 100%;
}

Please Note: the way is not a proper way to remove/hide the sidebar. In this issue you need to hire someone to customize the style for you in a proper way. This is because, there will need some extra HTML, CSS and JS coding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please follow the screenshot and steps below to fix the issue.

We found a Validation issue: http://prntscr.com/e81793

To remove particles fully to avoid console log:

1. Open main.js
2. Find the comment HEADER SLIDER BACKGROUND
3. Remove the code block (Screenshot: http://prntscr.com/e817uv)

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our phpBB style and our support too. It will give us inspiration.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Sorry for the inconvenience.

Please provide us your forum/website URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will give us inspiration and make us more ‘happy’ 🙂

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Sorry, we forgot to send some code.

Please follow the steps below to fix the issue.

1. Open forumlist_body.html
2. Find <div class="topic-list-content--icon">
3. Replace with <div class="topic-list-content--icon<!-- IF forumrow.S_UNREAD_FORUM --> has-unread-post<!-- ENDIF -->">
4. Screenshot: http://prntscr.com/e7mt6z

Example: http://prntscr.com/e7mupx

Please Note: we designed this based on our style UI.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Could you please explain in details with some screenshot about the issue you are still facing?

Please send us some screenshot with details of comparison prosilver VS ForumUS.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please follow the steps below.

1. Open topiclist.html
2. Find <div class="topic-list-content--icon">
3. Replace with <div class="topic-list-content--icon<!-- IF topicrow.S_UNREAD_TOPIC --> has-unread-post<!-- ENDIF -->"> (Screenshot: http://prntscr.com/e7aysk)

4. Then add below css to custom.css:

.topic-list-content--icon.has-unread-post {
    position: relative;
}
.topic-list-content--icon.has-unread-post:before {
    content: " ";
    position: absolute;
    top: -8px;
    right: -8px;
    width: 15px;
    height: 15px;
    background-color: #ff6c2c;
    border: 3px solid #fff;
    border-radius: 50%;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Sorry for the inconvenience.

First of all, based on our stye UX the mChat will not display on the index page. It will only display on the mChat page.

Further more, Solution For ‘Smilies’:

1. Add below css to custom.css

    #mchat-smilies.hidden[style^="display: block;"] {
        display: block !important;
    }

Solution For ‘Invisible Icons’:

1. Add below css to custom.css

    .mchat-wrapper .mchat-buttons a {
        color: #333;
    }

Solution For ‘Archive Style’:

1. Open overall_header.html
2. Find <!-- IF SCRIPT_NAME eq 'app/mchat' -->
3. Replace with <!-- IF SCRIPT_NAME eq 'app/mchat' or SCRIPT_NAME eq 'app/mchat/archive' --> (Screenhost: http://prntscr.com/e79ddh)

1. Open overall_footer.html
2. Find <!-- IF SCRIPT_NAME eq 'app/mchat' -->
3. Replace with <!-- IF SCRIPT_NAME eq 'app/mchat' or SCRIPT_NAME eq 'app/mchat/archive' --> (Screenshot: http://prntscr.com/e79dji)

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Sorry for the inconvenience.

We will review and try to fix the issue ASAP.

Please wait with patience for the update.

By the way, thanks to inform us about the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Sorry for the inconvenience.

In this issue, please follow our provided documentation.

Moreover, watch the video about “How to Setup WHMCS Bridge Page of EcoHosting” here https://www.youtube.com/watch?v=5Vr9FziRBec

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

First of all, please learn more about the item support limitation, here https://themeforest.net/item/ordomain-responsive-html5-whmcs-hosting-template/16410254/support

Moreover, your item support has expired. Please check the screenshot as reference http://prntscr.com/e6hn54

Please Note: customization is not including item support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please send us a message from our profile contact form, here https://themeforest.net/user/themelooks#contact to verify your item support.

[ThemeLooks Support Team]

We are really sorry to say that, in this issue you need to hire someone else to customize the template for you.

Moreover, your 6 month support was expired. Please renew the item support to get support for the item.

By the way, you could learn more about the item support limitation, here https://themeforest.net/item/ordomain-responsive-html5-whmcs-hosting-template/16410254/support

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Okay, now we understand.

Please Note: the vps-hosting-1.html file’s content/value is default content/value of the VPS slider. That means, the content/value is the default content/value for the VPS package two (2). When a visitor will visit the VPS Server page for the first time, then the visitor will see the default content/value for the VPS package two (2). After then, when the visitor will slide the slider, then the visitor will see the content/value from the main.js file’s VPS packages content/value case 0 to case 3.

In this issue, you need to use same content/value on the the vps-hosting-1.html file that you have used on the case 1 in main.js file.

Hope you understand.

Best Regards,
ThemeLooks Support Team

[Author]

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