Google map location problem

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 20, 2021 at 3:01 am #10453
    Fyzex
    Blocked

    Hello team,
    We encounter a bug with google map.
    On the computer version of the delivery man page (order information modal) the address provided by the customer works very well the route and perfect but when we go on the phone the address is found at the other end of France suddenly our delivery man are a little lost …
    Can you help us ? 🙂

    Thanks u,
    Guillaume – Team Sultan Kebab Crest

    April 20, 2021 at 3:09 pm #10465
    ThemeLooks Support Team
    Keymaster

    Dear Guillaume,

    The map works with Google Map API and there is nothing in our hands to control.

    In this case, you could contact Google Map Support.

    Best Regards,
    ThemeLooks Support Team

    April 20, 2021 at 9:30 pm #10467
    Fyzex
    Blocked

    Yes, we saw that when we linked map api is foodbook.
    The problem is that on a computer the trip is good on mobile no, it would be necessary to connect the API of Android SDK or others in addition?

    Thanks in advance,
    Guillaume – Team Sultan Kebab Crest

    April 20, 2021 at 9:38 pm #10468
    Fyzex
    Blocked

    Test by yourself between computer and mobile look at the commands, one sends me to lyon on mobile the other sends me to Crest correctly on computer
    While the address and well 26400 Crest in the billing. (Not Lyon…)

    https://sultankebabcrest.fr/wp-admin
    U : test
    M : 123456

    April 20, 2021 at 10:16 pm #10469
    Fyzex
    Blocked

    Hello,

    Indeed the problem is related to 4g + mobile data … We found no solution on google and I think that an additional API should be added to take the positioning by mobile data by being more precise can be (because our delivery person will not always be able to be connected to wifi ^^”)
    If you have a suggestion to solve this problem it would be tip top 🙂

    Thanks in advance,
    Guillaume – Team Sultan Kebab Crest

    April 21, 2021 at 12:19 am #10470
    Fyzex
    Blocked

    3

    So following other tests we noticed that if we add in the address box for example:
    18 le clos saint antoine 26400, Crest
    On the mobile version the route works well
    1

    on the other hand if the customer in the address box simply puts: 18 le clos saint antoine. it doesn’t work

    2

    so i think it is possible to solve this problem which may help any foodbook user.

    April 21, 2021 at 12:24 am #10471
    Fyzex
    Blocked

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