Hi Edgar,
First of all, we are really sorry for the previous reply that created by a scammer who downloaded our free item and created here the account to use that item’s credential and tried to scam with our customers.
Moreover, We have double checked everything and there has no issue with our theme. Please check your spam/junk folder to find out the email.
Moreover, you could check out the contact form 7 settings here https://contactform7.com/setting-up-mail/ and their documentation here https://contactform7.com/docs/
Best Regards,
ThemeLooks Support Team