"About me" sections do not appear

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Support Home Support Home CVIT WordPress Theme "About me" sections do not appear

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #5850
    Léa Fourès
    Participant

    Hi !

    I’m going to buy and install the CVIT theme, and then import the demo data, but I realize that the “About me” section do not appear on my website. I need help to make this section visible.

    My site is leafoures.fr, you must be logged in to see, so if you need a password, email me at [email protected]

    Thank you!

    #5852

    Hi Léa,

    Please provide your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #5853
    Léa Fourès
    Participant

    Hello,

    I send you a message in your contact form and I hope have an answer very soon!

    Thank you for you support!

    #5855

    Hi Léa,

    We didn’t get any message.

    Please follow the steps carefully and send your wp-admin URL, Username and Password including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #5858
    Léa Fourès
    Participant

    Hello,

    I send you a message in the contact form but the contact form does not work when I click on ”send the message”. I need help …
    I tried on several media and I doesn’t work.

    Thanks

    #5859

    Hi Léa,

    Please provide your wp-admin access (wp-admin URL, Username and Password) using our Envato Market (themeforest) profile contact form to click this link https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #5860
    Léa Fourès
    Participant

    hi ,
    I sent you a second message
    did you receive it ?

    Thanks you

    #5861

    Yes, received this time.

    Please wait for our further reply.

    Best Regards,
    ThemeLooks Support Team

    #5863

    Hi Léa,

    As we have seen you were using Guttenberg to edit the pages. However, this theme still not support Guttenberg. In this issue, you need to use Classic Editor that we already installed on your WordPress.

    Moreover, the about section may have an issue. You need to create the section from the Section Creators. After then you will get them in the sections tab of the page. Please watch this video tutorial about “How to Create A Section and Setup the Section in A Page on CVIT” https://www.youtube.com/watch?v=v0Si7axXXUM&index=6&t=0s&list=PLbmIKrgYlRbq9I5C4_GZN7yBCGgddhprP

    We have listed the issue in our theme update list to fix the issue in our next update of the theme.

    Best Regards,
    ThemeLooks Support Team

    #5871
    robert
    Participant

    ive got all installed as you advised
    https://prnt.sc/mncc4o

    all is there but still cant see about me and services on main page
    can you somehow help? if i send you my admin pass etc can you change that?

    #5872
    robert
    Participant

    nevermind i got it now

    thanks

    #5876

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

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