“Add Features” Not Saving

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • #9028
    Dennis Rego
    Participant

    I have been trying to add items (food toppings, drink options, etc.) to products the last couple of days, and now it does not save. Even if I can get some items to save, they rearrange themselves and blend groups. What could be causing this?

    #9029

    Dear Dennis,

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #9038

    Dear Dennis,

    We have reviewed your website and didn’t find any issue you described. You could check your product called “Fish and Chips – Small”. We have added 9 groups to that product.

    Best Regards,
    ThemeLooks Support Team

    #9039
    Dennis Rego
    Participant

    I see that now, but I still get issues. I see someone else on this forum had the same issue, and provided a workaround that worked for me. They said to create the features as checkbox first, then switch them to radio. Hopefully this sporadic issue will be resolved in the next update. Thanks.

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