Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact formhttps://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.
We are sorry to say that we didn’t find any issue like this on your website. Also, we have double-checked our theme and didn’t find any issue with our theme.
Could you please provide a screen record of the issue when you get the issue?