Bluishost v1.7 update issue

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Support Home › Support Home › Bluishost › WordPress Theme › Bluishost v1.7 update issue

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • January 15, 2019 at 1:40 pm #5567
    Monchai
    Participant

    Hello,

    I am having an issue after update Bluishost v1.7 (I use Home V1)
    1. Arrow down under slider not function
    2. Missing menu button on mobile

    Do you have a solution for that please?

    Thank you.

    January 15, 2019 at 4:00 pm #5580
    ThemeLooks Support Team
    Keymaster

    Hi Monchai,

    Sorry for the inconvenience.

    First of all, we have edited the topic title because we are having 404 issue when replying your support topic.

    About the 1st issue, we have listed this in our theme update list. We will fix the issue in our next update of the theme.

    About the 2nd issue, did you remove & reinstall the bluishost-core plugin? If no, then please remove & reinstall the bluishost-core plugin to fix the issue. If yes, then provide your website URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    January 15, 2019 at 5:18 pm #5582
    Monchai
    Participant

    siaminfonet.com

    January 15, 2019 at 5:44 pm #5583
    ThemeLooks Support Team
    Keymaster

    We are really sorry to say that we didn’t understand the issue.

    Please provide your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    January 16, 2019 at 10:38 am #5587
    ThemeLooks Support Team
    Keymaster

    Hi Monchai,

    It was the megamenu issue. You have installed the megamenu plugin, but not selected the megamenu on the menu. That’s why it hides the menu.

    Moreover, we have deactivated the megamenu plugin form your website to fix the issue as you are not using the megamenu.

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too.

    Best Regards,
    ThemeLooks Support Team

    January 16, 2019 at 3:16 pm #5588
    Monchai
    Participant

    Thank you very much.

    January 16, 2019 at 3:20 pm #5589
    ThemeLooks Support Team
    Keymaster

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too.

    Best Regards,
    ThemeLooks Support Team

    February 11, 2019 at 9:00 pm #5771
    Monchai
    Participant

    Hello,

    I am having an issue after update Bluishost v1.9 (I use Home V1)
    1. I want to remove small circle between menu link (when scroll down it disappear)
    2. Arrow down under slider still not function
    3. I want to change font color, I can’t find where to change it

    Screenshot https://prnt.sc/mjlply

    Max Mega Menu deactivate already

    Sorry for my bad english

    Thank you.

    February 12, 2019 at 10:18 am #5778
    ThemeLooks Support Team
    Keymaster

    Hi Monchai,

    As mentioned in the changelog you Need to remove and reinstall the bluishost Theme and bluishost-core Plugin to get the updates.

    After then let us know if you have an issue.

    Best Regards,
    ThemeLooks Support Team

    February 13, 2019 at 4:25 pm #5799
    ThemeLooks Support Team
    Keymaster

    Hi Monchai,

    Please check out the screenshot of the solutions
    http://tinyurl.com/y5v5ojdw
    http://tinyurl.com/yysgr3xm
    http://tinyurl.com/y4wuprml
    http://tinyurl.com/yxopyj4o

    However, we have fixed the issues on your website.

    Best Regards,
    ThemeLooks Support Team

    February 13, 2019 at 4:50 pm #5801
    Monchai
    Participant

    Thank you.

    February 13, 2019 at 4:53 pm #5802
    ThemeLooks Support Team
    Keymaster

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too.

    Best Regards,
    ThemeLooks Support Team

    February 26, 2022 at 2:29 am #11902
    NATHAN BROCKMAN
    Participant

    hi there i was wondering how do you remove the circles?

    February 26, 2022 at 2:32 am #11903
    NATHAN BROCKMAN
    Participant

    the custom css code in the screenshot you sent didnt work

    February 26, 2022 at 5:28 pm #11905
    ThemeLooks Support Team
    Keymaster

    Hello,

    Please create your own topic with some screenshots of your issues.

    Best Regards,
    ThemeLooks Support Team

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