Bug in Products – Add feature

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Support Home › Support Home › FoodBook › Bug in Products – Add feature

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • December 19, 2020 at 4:50 pm #9238
    Antonio Saliba
    Participant

    Hi,
    so basically I created some grouped features and when I come to add another featured item to the same group –
    https://prnt.sc/w5y165
    &
    https://prnt.sc/w5y1eg

    Foodbook is not adding to that group but creating a new one
    https://prnt.sc/w5y1vh

    This is inconvenient when you have a long list of featured items already created and after some days you want to add another featured item to the same group, you have to restart a new group and input all the data from scratch!

    December 19, 2020 at 5:34 pm #9242
    ThemeLooks Support Team
    Keymaster

    Dear Antonio,

    We are sorry to say that we have double-checked our plugin and didn’t find any issue like this.

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    December 19, 2020 at 5:55 pm #9243
    Antonio Saliba
    Participant

    Thanks,
    just sent as instructed

    December 20, 2020 at 11:23 am #9244
    ThemeLooks Support Team
    Keymaster

    Dear Antonio,

    We have seen that you are using a backdated version of FoodBook. Please download and use the updated plugin to get rid of the issue.

    Best Regards,
    ThemeLooks Support Team

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