Bug multi product in modal product

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • #11040
    Fyzex
    Blocked

    Hello Themelooks team,

    I have been facing a bug for a while I have tried everything to understand it or even correct it on my own, but I admit that I am struggling and I prefer to come to you to find a solution 🙂

    On the screen if attached you will notice that on the modal of a product another also appears. This bug occurs from time to time, but it can adversely affect the user experience.

    bug modal

    It is on my site but also on yours.

    I thank you in advance 🙂

    Guillaume

    #11043

    Dear Guillaume,

    Could you please let us know how could you create this environment to show two products in the same modal? We tried a lot of times but we can’t create this environment to review the issue.

    Best Regards,
    ThemeLooks Support Team

    #11050
    Fyzex
    Blocked

    Thank you for your reply !
    So on my site it happens more frequently, (I have made many additional modifications to the responsive which should probably play a bit there) on yours a little less .. It occurs when I close and reopen a modal quickly. On yours it’s more when I close a product window and open the cart directly. This does not open, and when I open the modal of a product the cart and the product appears.

    Hope this can help you more 🙂

    Thank you again for the quick support 🙂

    #11060

    Dear Guillaume,

    Thanks to clear us about the issue.

    We have listed this in our plugin update list to fix the issue in the next update of the plugin.

    Best Regards,
    ThemeLooks Support Team

    #11064
    Fyzex
    Blocked

    Hello, the Team!

    Good news, delighted to have been able to help you improve your plugin 🙂

    Thanks again for your speed,

    Top support!
    Guillaume

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