Canceled orders paid by credit card

[Mario leon]

Is it possible that the order paid by card does not enter until the payment is made? Right now he walks in and gets confused very easily with canceled orders and the guys serve the order when it’s not paid. A serious problem

[ThemeLooks Support Team]

Hello Mario,

We used the Woocommerce default system for payment processing of an order. There is nothing custom there.

If you are using an older version of the plugin then please use the updated plugin.

Best Regards,
ThemeLooks Support Team

[Mario leon]

Sorry, I think I have not explained myself well.

In the management of orders when the card payment is canceled does not indicate it at any time. Assistant screenshot

It only indicates Payment by card but not CANCELED.

example screenshot https://www.dropbox.com/t/svWoaEWNMTAWry1r

thanks

M.

[ThemeLooks Support Team]

Hello Mario,

Please let us know the version of the FoodBook that you are using?

Best Regards,
ThemeLooks Support Team

[Antonio]

i have the same problem with the last update, the credit card cancel the purchase but goes to kitchen as approved, how can i fix that

[ThemeLooks Support Team]

Hello Antonio,

Please let us know the version of the FoodBook that you are using?

Also, provide a bunch of related screenshots to review the issue to assist.

Best Regards,
ThemeLooks Support Team

[Author]

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