Cannot add call rates

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #10522
    Callum Longworth
    Participant

    Hi, I’ve just purchased and installed the plugin, when adding a new set of call rates, nothing loads, no rows to input data.

    I have uninstalled all plugins etc, ran the debugger, upgraded my php etc. all the nesessary steps 🙁

    Any help

    #10523
    Callum Longworth
    Participant
    admin-vpt.js?ver=1:204 Uncaught TypeError: Cannot read property 'split' of undefined
        at HTMLTableElement.changeRatesCur (admin-vpt.js?ver=1:204)
        at HTMLTableElement.dispatch (jquery.js?ver=3.5.1:5429)
        at HTMLTableElement.elemData.handle (jquery.js?ver=3.5.1:5233)
        at Object.trigger (jquery.js?ver=3.5.1:8715)
        at HTMLTableElement.<anonymous> (jquery.js?ver=3.5.1:8793)
        at Function.each (jquery.js?ver=3.5.1:381)
        at jQuery.fn.init.each (jquery.js?ver=3.5.1:203)
        at jQuery.fn.init.trigger (jquery.js?ver=3.5.1:8792)
        at u (jquery.dataTables.min.js?ver=1:75)
        at O (jquery.dataTables.min.js?ver=1:30)
    changeRatesCur @ admin-vpt.js?ver=1:204
    dispatch @ jquery.js?ver=3.5.1:5429
    elemData.handle @ jquery.js?ver=3.5.1:5233
    trigger @ jquery.js?ver=3.5.1:8715
    (anonymous) @ jquery.js?ver=3.5.1:8793
    each @ jquery.js?ver=3.5.1:381
    each @ jquery.js?ver=3.5.1:203
    trigger @ jquery.js?ver=3.5.1:8792
    u @ jquery.dataTables.min.js?ver=1:75
    O @ jquery.dataTables.min.js?ver=1:30
    T @ jquery.dataTables.min.js?ver=1:31
    (anonymous) @ jquery.dataTables.min.js?ver=1:106
    iterator @ jquery.dataTables.min.js?ver=1:99
    (anonymous) @ jquery.dataTables.min.js?ver=1:105
    (anonymous) @ jquery.dataTables.min.js?ver=1:102
    (anonymous) @ admin-vpt.js?ver=1:134
    dispatch @ jquery.js?ver=3.5.1:5429
    elemData.handle @ jquery.js?ver=3.5.1:5233
    #10526

    Dear Callum,

    Please activate your purchase code.

    After then follow the steps from the provided documentation.

    Best Regards,
    ThemeLooks Support Team

    #10535
    Callum Longworth
    Participant

    .. i have… the purchase is valid… and it’s not working… please see this link… https://ibb.co/PW9XYkp

    #10539

    Dear Callum,

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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