Can’t add new element when using WPbakery PB

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Support Home Support Home Singara WordPress Theme Can’t add new element when using WPbakery PB

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  • #4163
    menad
    Participant

    Hello
    I am stuck for more than one hour in that part , please look at your youtube video:

    second 29

    On my side, what I see when I click on ”Edit page using WPbakery PB ” is not the same menu
    I see a full screen page, with at the top ( from left to right ) : the chef hat , + , a square , the settings , a screen, bak end editor, update, and an X .

    When I click on the + , and then I go to ”singara ”’ I click for example on testimonials, then I design it, I click on Save changes

    AND THEN nothing, I can’t add it anywhere on the page. I tried to add element to the page, but the only that happens when I click on save, is that they appear in the section ” My elements ” when I click on the PLUS

    Can you help please?

    #4165
    menad
    Participant

    Here some screen shots to help :

    first page: https://prnt.sc/kc0b92

    2nd: https://prnt.sc/kc0ber

    3nd : https://prnt.sc/kc0bge

    4nd : https://prnt.sc/kc0bh5

    It seems that I can only save the elements, but not add them to the page, then save the page

    #4166

    Hi menad,

    First of all, we will recommend you to use Back-End Editor using Edit not Edit with WPbakery Page Builder.

    Moreover, you have to Update the page after every Save changes of an element to get the changes/update in the page. Check out the screenshot as a reference http://prntscr.com/kc0dr2

    Best Regards,
    ThemeLooks Support Team

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