Can't see hosting price table.

[Haitham Khalifa]

Hello,

The Hosting price table disappeared after the last template update. please help me fix it.

[Haitham Khalifa]

and one more thing. my login is not shown on the WHMCs page. donno why

[ThemeLooks Support Team]

Hi Haitham,

Please provide us some screenshot of your issues. Also, provide us your website and WHMCS URL to review the issue live.

Best Regards,
ThemeLooks Support Team

[Haitham Khalifa]

Site: http://hostpioneers.com/

Issue: Can’t see photo attachment here. anyway on the home page (and other pages as well) Under “Top Sold Services” u won’t see the prices table.

WHMCs: http://clients.hostpioneers.com/

[ThemeLooks Support Team]

It looks like somehow the pricing table category unselected. In this issue, please select the pricing category from the specific page like as Homepage. Check out the screenshot as a reference http://prntscr.com/jqmt7t

Moreover, if you are talking about when you are logged in into the WordPress admin panel then it’s not shown you are logged in into the WHMCS. If yes, then it’s normal because WordPress and WHMCS are two different systems and There has no relation between WordPress and WHMCS login system.

PS: You could use this application https://app.prntscr.com/en/download.html to provide us a screenshot.

Best Regards,
ThemeLooks Support Team

[Haitham Khalifa]

Hello,

It’s already the same http://prntscr.com/jqnem2

and in the same time i can’t open any of these boxes http://prntscr.com/jqnfal

I know, WordPress and WHMCS are two different systems i just meant it doesn’t show my website logo on WHMCs’s template. the template that came with this template.

[ThemeLooks Support Team]

For your first issue, please update the theme if you are using an old version of the theme. This is because we have fixed the issue in the previous update of the theme.

For your WHMCS issue, you have to install our provided WHMCS template that has included the theme files. After then select the template as the default template from the WHMCS admin panel.

Best Regards,
ThemeLooks Support Team

[Haitham Khalifa]

I already had the latest version. but deleted and re-uploaded again. same issue.

[ThemeLooks Support Team]

If you are using the latest version of the theme and still getting the issue then, please disable 3rd party plugins, because most issues are caused by a plugin conflict.

Moreover, as we have said before we have fixed the issue in our previous update of the theme. Also, we have double checked our theme and there has no issue with our theme.

So, please disable 3rd party plugins to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[Haitham Khalifa]

I disabled most and still cant edit the table boxes. can i give u access to sort it out ? Been losing a lot of orders since that issue :/

[ThemeLooks Support Team]

Please provide your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Please Note: don’t provide your access info here, because it’s a public forum.

Best Regards,
ThemeLooks Support Team

[Haitham Khalifa]

Done. thanks 🙂

[ThemeLooks Support Team]

Hi Haitham,

Please deactivate the plugin called Smush that conflicted with the theme.

Best Regards,
ThemeLooks Support Team

[Haitham Khalifa]

Wow, I disabled a lot of plugins but not this one. had it for more than 2 years and i guess it only conflicted in the latest theme updates.

Anyway Thanks for the help. glad to finally be able to fix this. Will update the WHMCs template later and update u with it 🙂

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

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