Checkout Page

[Yoann Faraci]

On your demo, you have a good display on checkout process :
https://drive.google.com/file/d/1a53EXFbWJpGHiNRVO33jNIT4x9jG0j6f/view?usp=sharing

But me, i don’t have on mine :
https://drive.google.com/file/d/1pwYB_w1lyU7Vu8soyhCew-Jh7tLXNOvD/view?usp=sharing

What’s problems can be ? I don’t have errors displayed in browser console.

Let me know some solutions about this please.
Thanks

[ThemeLooks Support Team]

Dear Yoann,

Please provide the screenshot through another way instead of google drive. You provided link asking us to send a request to access.

Best Regards,
ThemeLooks Support Team

[Yoann Faraci]

Dear support,

Please find mine screen on website :

And your screen on your demo shop :

I dont’ know why i don’t have option in checkout process.

Let me know if you need something to help me.
Thanks

[ThemeLooks Support Team]

Dear Yoann,

Maybe you missed the delivery settings.

How to set the time zone?

From Where to set deliver/pickup date and time?

Also, check out the FoodBook Documentation for other settings.

Home

Best Regards,
ThemeLooks Support Team

[Yoann Faraci]

The First and second point are OK. So i don’t know why… Can i give you admin access to check-it ?

Please it’s most important, my project deadline is hurry.

[ThemeLooks Support Team]

Dear Yoann,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[Yoann Faraci]

Hi team,

Just did.

Thanks for your reactivity.

[ThemeLooks Support Team]

Dear Yoann,

We got the credential. We will check the issue ASAP. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Yoann,

We have reviewed your website and found out that you are using a custom checkout page which’s why the FoodBook options were not working. It took too much time to find out your issue because our plugin has no issue.

Please check out the screenshot to fix your issue.
http://prntscr.com/1133y1t
http://prntscr.com/1133xqd

Also, we have updated our plugin to fix some logical issues. Please download and use the updated plugin.

Best Regards,
ThemeLooks Support Team

[Author]

Posts