CMB2_JS Error On Add/Edit Page

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • #3813
    Logan Foster
    Participant

    I am receiving the following error using your theme when attempting to edit a WHMCS page/post or create a new page/post:

    Fatal error: Call to undefined method CMB2_JS::add_field_data() in /home/mycpadmi/public_html/wp-content/plugins/cmb2/includes/CMB2_Field.php on line 1165

    This prevents the “update” and “preview” buttons from displaying. Please let us know what we can do to fix this issue. We have attempted a reinstall of the CMB2 plugin but this did not help.

    #3814

    Hi Logan,

    Please download and use the updated theme to avoid the issue.

    Best Regards,
    ThemeLooks Support Team

    #3962
    dname
    Participant

    I have also this error in page layout widget in the right. Location: HOME page edit, SHARED page edit etc… and Reseller Page Slider page, Slider settings not dropdowning.

    #3963

    Please provide us some screenshot of your issues to review the issue to fix.

    Also, let us know your hosting server PHP version and your WordPress version and the theme version that you are using.

    Best Regards,
    ThemeLooks Support Team

    #3964
    dname
    Participant

    PHP Version 5.5.35
    ColorHost : 1.6 version
    Wordpress: 4.9.6 version

    Screenshot:
    https://pasteboard.co/HrPEskX.jpg

    #3965

    Please update your hosting server PHP version to minimum 5.6.25 or newer to get rid of the issue.

    Best Regards,
    ThemeLooks Support Team

    #3966
    dname
    Participant

    I tested other server:
    PHP 5.6.29-0+deb8u1 (cli) (built: Dec 13 2016 16:02:08)

    Problem is same.

    #3968

    Please provide your cPanel (with updated PHP version) and wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #4013

    Hi dname,

    Please repost your topic in the exact/right/correct forum that item you have bought to get assistance. This is HostWHMCS theme support forum. Moreover, please don’t break our forum rules to replying someone else created topic.

    Based on your message that you have sent using our Envato Market (themeforest) profile contact form, you have bought ColorHost Theme. So please post your topic here https://www.themelooks.com/support/forums/forum/colorhost/wordpress-theme/ to get assistance. This is because problems and solutions are not the same for the different theme.

    You could see that Logan’s issue has been fixed just to update the theme.

    However, we are reviewing your issue to fix. Now you need to post your topic here https://www.themelooks.com/support/forums/forum/colorhost/wordpress-theme/ and we will reply you there the possible solution of your issue.

    Best Regards,
    ThemeLooks Support Team

    #4015

    Hi dname,

    We have found out the issue. It’s CMB2 update issue.

    We will fix the issue ASAP and provide an update on ThemeForest.

    Please wait with patience for the update of the theme. You will get notified via email when the theme update will available.

    Now we have fixed your issue temporarily to use the old version of CMB2.

    Best Regards,
    ThemeLooks Support Team

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