Compatibility issue with Booked plugin

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  • #3059
    Nigel Clark
    Participant

    I have just purchased your wordpress template CoSulu and all good except I’m finding a very strange issue with the plugin ‘Booked’
    https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968?s_rank=1

    When I add the calendar to the site, it looked distorted due to having an height of 7197px and similar with the width
    This is what it looks like with your template:
    https://nextcentury.net.au/calendar/
    And this is what it should look like:

    Calendar View

    All worked fine with a different template and also I have tested on other wordpress templates / sites

    #3064

    Hi Nigel,

    In this issue, please contact with the plugin author.

    Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask for support.

    Best Regards,
    ThemeLooks Support Team

    #3076
    Nigel Clark
    Participant

    The main reason I contacted you rather than the plugin developer is that the plugin works fine with every other template that I tested it with and it is only your template that it does not work with.

    Thus I thought it might be in your interest to resolve the issue so you have compatibility with a very popular plugin.

    Also, I have found another issue that I need fixed and hopefully is covered by your template support.

    The shop page does not show the products correctly in tablet or mobile view
    https://nextcentury.net.au/shop/

    #3081

    Hi Nigel,

    Thanks to inform us about the shop page issue.

    We have listed this in our theme update list. We will fix the issue ASAP in our next update of the theme. You will get notified via email when the theme update will available on Envato Market (Themeforest).

    Best Regards,
    ThemeLooks Support Team

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