Conflict with Elementor

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  • #12331

    Hi.

    I have installed GroceryBook plugins and also Elementor & Elementor Pro. It seems that there is a conflict between these two plugins. It says:

    Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found in /home/412699.cloudwaysapps.com/tdcvbnpptc/public_html/wp-content/plugins/grocerybook-core/addons/widgets/blog-widget.php:342 Stack trace: #0 /home/412699.cloudwaysapps.com/tdcvbnpptc/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2280): BLog_Widget->_register_controls() #1 /home/412699.cloudwaysapps.com/tdcvbnpptc/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(494): Elementor\Controls_Stack->init_controls() #2 /home/412699.cloudwaysapps.com/tdcvbnpptc/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\Controls_Stack->get_stack() #3 /home/412699.cloudwaysapps.com/tdcvbnpptc/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(300): Elementor\Widget_Base->get_stack() #4 /home/412699.cloudwaysapps.com/tdcvbnpptc/public_html/wp-content/plugins/elementor/core/files/css/global-css.php(120): Elementor\Controls_Stack->get_controls() #5 /home/41 in /home/412699.cloudwaysapps.com/tdcvbnpptc/public_html/wp-content/plugins/grocerybook-core/addons/widgets/blog-widget.php on line 342
    There has been a critical error on this website.

    I have uninstalled Elementor & Elementor Pro, but it says ‘GroceryBook Core requires Elementor to be installed and activated.

    Can please help me? Thanks.

    #12334

    Hello,

    Please download and use the updated grocerybooktheme to fix the issue.

    Best Regards,
    ThemeLooks Support Team

    #12344

    Hi. I have updated the GroceryBook theme, but sadly the error still appears. I have deactivated Elementor and it runs well, but I get notification regarding Elementor need to be install.

    Please refer to the attachment I have uploaded on Google Drive:
    https://drive.google.com/drive/folders/1JwXi0PnHjAlxVvjS7QGr7nCFbRaQ8rr0?usp=sharing

    Please help. Thank you.

    #12345

    Hello,

    Please follow the steps below.

    1. Deactivate and remove the grocerybook-core plugin.
    2. Reinstall grocerybook-core plugin and activate it.

    Best Regards,
    ThemeLooks Support Team

    #12346

    1. Removed grocerybook-core and installed back as instructed – Failed. Same error.
    2. Test to deactivate elementor & elementor pro. Frontend work well.
    3. Activated back, same error again : “/home/412699.cloudwaysapps.com/tdcvbnpptc/public_html/wp-content/plugins/grocerybook-core/addons/widgets/blog-widget.php on line 342”
    4. Remove and reinstall Elementor. Still same error.

    This is the link to the website: https://myminimart.com.my/

    Please help. Thanks.

    #12347

    Hello,

    Please provide your cPanel & wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

    Best Regards,
    ThemeLooks Support Team

    #12348

    Hi. I have provided the credentials thru CodeCanyon. Please check your inbox. Thanks.

    Note: Website is hosted on Cloudways. Therefore I sent you the SSH/SFTP.

    Thanks.

    #12349

    Hello,

    We are investigating the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    #12350

    Hello,

    We have fixed it on your website.

    Best Regards,
    ThemeLooks Support Team

Viewing 9 posts - 1 through 9 (of 9 total)
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