Hi,
It’s just a CSS confliction issue. Your theme overrides our plugin CSS. A custom CSS can fix the issue for you.
Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to provide you the custom CSS.
Best Regards,
ThemeLooks Support Team