Contact form is not show

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This topic contains 6 replies, has 2 voices, and was last updated by  ThemeLooks Support Team 2 months, 1 week ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #6217

    Satanun
    Participant

    Hello,

    After I click on import demo data, other data are showing properly excep contact form in Footer

    http://ilhay.com/files/ss/2019/05/c-021105.png

    All of required plugins are activate : http://ilhay.com/files/ss/2019/05/c-021138.png

    Theme version : 2.2

    Server Configurations

    – PHP 7.2 + MariaDB 10.2 and Plesk Control Panel.

    #6219

    Hi Satanun,

    It’s all about the Contact Form 7 plugin issue. However, we have listed the issue in our theme update list to fix the issue in the next update of the theme.

    In this issue, please use the code below to create a new contact form to use in the footer.

    <div class="form-row">
          <div class="col" data-animate="fadeInUp" data-delay=".45">
               [text* user-name class:form-control placeholder "Name"]
          </div>
          <div class="col" data-animate="fadeInUp" data-delay=".5">
               [email* user-email class:form-control placeholder "Email"]
          </div>
    </div>
    <div class="col-subject" data-animate="fadeInUp" data-delay=".55">
         [text* user-subject class:form-control placeholder "Subject"]
    </div>
    <div class="col-message" data-animate="fadeInUp" data-delay=".6">
         [textarea* user-message class:form-control class:w-100 placeholder "Message"]
    </div>
    <div class="col-submit" data-animate="fadeInUp" data-delay=".65">
         [wpgdprc "By using this form you agree with the storage and handling of your data by this website."]
         [submit class:btn class:btn-transparent class:poppins "Send"]
    </div>

    Best Regards,
    ThemeLooks Support Team

    #6227

    Satanun
    Participant

    I try to edit it in contact form

    http://ilhay.com/files/ss/2019/05/c-025624.png

    but, footer still not showing.

    Thank you.

    #6229

    In this issue, you need to copy and paste the contact form shortcode in the footer widget http://prntscr.com/nk6s50

    Best Regards,
    ThemeLooks Support Team

    #6232

    Hi Satanun,

    We have fixed the issue and updated the theme on ThemeForest.

    In this issue, please follow the steps below.

    1. Clean your full database “OR” reinstall a new WordPress with a new database
    2. Then install the latest version of the theme (follow the steps from the provided documentation)
    3. Then install all of the required plugins (follow the steps from the provided documentation)
    4. Then active all of the installed plugins (follow the steps from the provided documentation)
    5. Then import all of the demo data (wait until all of the demo data are imported completely)

    Best Regards,
    ThemeLooks Support Team

    #6233

    Satanun
    Participant

    Hello,

    Reinstall all of wordpress is not make sense to do it because whole website are running now.

    Please explains how to fix just Contact form and re-import only contact form.

    Thanks.

    #6234

    In this issue, please use the code below to create a new contact form to use in the footer.

    <div class="form-row">
          <div class="col" data-animate="fadeInUp" data-delay=".45">
               [text* user-name class:form-control placeholder "Name"]
          </div>
          <div class="col" data-animate="fadeInUp" data-delay=".5">
               [email* user-email class:form-control placeholder "Email"]
          </div>
    </div>
    <div class="col-subject" data-animate="fadeInUp" data-delay=".55">
         [text* user-subject class:form-control placeholder "Subject"]
    </div>
    <div class="col-message" data-animate="fadeInUp" data-delay=".6">
         [textarea* user-message class:form-control class:w-100 placeholder "Message"]
    </div>
    <div class="col-submit" data-animate="fadeInUp" data-delay=".65">
         [wpgdprc "By using this form you agree with the storage and handling of your data by this website."]
         [submit class:btn class:btn-transparent class:poppins "Send"]
    </div>

    After then you need to copy and paste the created contact form shortcode in the footer widget http://prntscr.com/nk6s50

    Moreover, there has no option to import only the contact form data.

    Best Regards,
    ThemeLooks Support Team

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