Hi Sonia,
Sorry for the inconvenience.
Please provide us your website URL to review the issue to fix.
By the way, we have double checked everything and there is no issue with our template’s contact form. You could check out again our template live demo and check out the contact form.
Please Note: If you are checking the contact form in a local computer without uploading the template in an online hosting server, then the contact form will not work. This is because, the contact form work with a server side script called “PHPMailer”.
Best Regards,
ThemeLooks Support Team