Contact Form – send email

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Support Home › Support Home › ColorHost › HTML Template › Contact Form – send email

Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 31, 2017 at 3:27 am #743
    Sergio
    Participant

    Hello, I have problems with PHPMailer, replace with my email and when I send it says that the message was sent but nothing arrives. Need to modify something else? . Thank you.

    January 31, 2017 at 12:05 pm #745
    ThemeLooks Support Team
    Keymaster

    Hi There,

    Sorry for the inconvenience.

    Please send us your website URL to review the issue.

    Best Regards,
    ThemeLooks Support Team

    February 1, 2017 at 2:13 am #750
    Sergio
    Participant

    Hi, this is my site http://www.ssdesignweb.com

    Regards

    February 1, 2017 at 10:51 am #751
    ThemeLooks Support Team
    Keymaster

    Hi There,

    We have clicked your provided website link, but it’s not working. Please check the screenshot as reference http://prntscr.com/e2yxxy

    However, we guess the issue you have faced that is your hosting server issue. This is because, we have double checked the new PHPMailer that we have provided with our template and there we don’t get any problem.

    In this issue, you could contact with your hosting provider or you could change your contact menu link to WHMCS contact page link.

    Please Note: PHPMailer is a 3rd party script. If your hosting server is not supporting this anyway, then there is nothing to do.

    Best Regards,
    ThemeLooks Support Team

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