Couple bugs in whmcs template using 8.1.3

[spirogg]

Hi I found couple bugs.

How to fix them. On your demo site as well

When you go to register the submit button stays white ?

Also when you go to add support request and use drop down abuse
It says missing template custom .tpl
At the bottom of the form.

Please advise

[spirogg]

http://billing.ywhmcs.com/register.php

The register button stays white

http://billing.ywhmcs.com/submitticket.php?step=2&deptid=2

Change department to abuse and at you will see the error above the submit button

supportticketsubmit-customfields.tpl is missing

Can you please give me a quick fix

Thank you so much.

Spiro

[ThemeLooks Support Team]

Dear Spiro,

Please use the custom CSS below to fix the register button color issue.

.btn.btn-large.btn-primary {
    background: radial-gradient(ellipse at center, #5fb3fc 0%, #0089ff 100%);
}

Moreover, we have researched on the internet and found some child themes of the WHMCS Twenty-One theme with the same issue “supportticketsubmit-customfields.tpl is missing”. Hence, it’s a WHMCS Twenty-One theme issue and there is nothing in our hands. We develop the child theme based on WHMCS developer doc https://developers.whmcs.com/themes/child-themes/

Best Regards,
ThemeLooks Support Team

[spirogg]

Hello key master

The code you gave for button worked for only making it blue.
How To make it yellow and blue

Mouse over does not work ?

Can you please give me another css for make it like the rest of the buttons. Blue and mouse over makes it yellow PLEASE

THANK YOU very much.

PS I did purchase 3 themes yesterday just FYI.

Spiro

[spirogg]

Dear Keymaster,

1) this code only makes the register button blue. The mouse over does not work with this code to make yellow

.btn.btn-large.btn-primary {
background: radial-gradient(ellipse at center, #5fb3fc 0%, #0089ff 100%);
}

Question: please help me to make like the rest of the buttons on your theme
Mouse over yellow and blue
Do we need to add something to style.css for it to work properly or why does it not work ?

2)
– you are correct and I am sorry for giving you a hard time about the child theme and the template-custom??.tpl

I emailed whmcs support and this is a bug. They said for now we can copy over the template from twenty-one theme to our child theme and this error will go away until they get a fix for this.
– so I APOLOGIZE FOR MY REPLY

THANK YOU SO MUCH FOR HELPING ME

Kind Regards,
Spiro

[ThemeLooks Support Team]

Dear Spiro,

We are sorry to say that the register button is an input button and there is no way to make the button style like other buttons. Because input buttons do not support background transition like other buttons support.

In this case, you could use the below CSS to get a hover effect for the input buttons.

input.btn {
background: radial-gradient(ellipse at center, #5fb3fc 0%, #0089ff 100%); 
transition: all .3s linear;
}
input.btn:hover {
background: radial-gradient(ellipse at center, #ffd08d 0%, #fdb143 100%);
}

Best Regards,
ThemeLooks Support Team

[spirogg]

Ok one more bug.
When I am the client and receive email to take the survey ( Feedback)

The submit and the cancel button are all white they do not show

What code can I use for this as well
?
Also hover effect for these buttons.

I am going to check again other pages as well to make sure working

Thanks so much

Spiro

[spirogg]

Another bug is when you click the link to reply to tickets the buttons at the bottom of the form do not show these are all white as well.

So all submit buttons and cancel buttons do not show and same for the feedback when you click on the link to give feedback at the bottom when you are done the submit button is not there

Please advise
Or if you can give an update to the theme would be great.

[spirogg]

Ok last code you gave me for custom.css works for all buttons.

THANK YOU

no more issues with the buttons now input works.

If I find any other bugs I will open new ticket

Spiro

[ThemeLooks Support Team]

Dear Spiro,

Please don’t forget to give us 5-Star ‘rating and review’ (on https://themeforest.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to provide exclusive support.

Best Regards,
ThemeLooks Support Team

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