CVIT does not work properly on Iphone X

[Hugo Jiménez]

Hi, I have a couple of problems

-The template does not load the image background on iPhone X
– The page is slow to load in general on mobile, especially on iPhone X.

I await your response, thanks

[ThemeLooks Support Team]

Hi Hugo,

Sorry for the inconvenience.

However, it’s not possible to do not load the image background on iPhone X, because there has nothing coded for specific devices that cause to do not load the image background on iPhone X.

Moreover, if you are using weighty images then it can be loaded slowly for the images.

In those issues, you could check out our theme’s live demo on iPhone X as the reference.

Best Regards,
ThemeLooks Support Team

[Tarek El-Khatib]

Hi support team,

Following up on this, is there any way to have the background appear better in mobile? For some reason my site on mobile crunches the text to fit in half the screen and background does not appear nice. Is there anything that can be done to make the image responsive?

Thanks.

[ThemeLooks Support Team]

Hi Tarek,

Please post your own topic to get assistance instead of bothering the topic owner by getting a notification for your reply.

Please learn more about our support policy, here https://www.themelooks.com/support/support-policy/ before post a topic.

Best Regards,
ThemeLooks Support Team

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