CVIT on WP 5.0.3 can't edit home page

[Theodosis]

I installed CVIt 2.3 on my WP 5.0.3 and I can’t do anything to the home page and edit the demo data or create a new page.
I have film a short video for you.
https://drive.google.com/file/d/1Ixcr5VrRLFIuWXbsNHUhsHnYlrQdJBU7/view

if you can log in and check it would be really helpfull.

or just send me a screen capture video on how to change the picture of the guy and alter the test next to him to understand how your theme works,
Thank you in advance for your time,
Best regards,
Theodosis

• This topic was modified 5 years, 3 months ago by ThemeLooks Support Team.

[ThemeLooks Support Team]

Hi Theodosis,

As you have mentioned you are using the WordPress version 5.0.3. In this issue, please update your hosting server PHP version to PHP 7 or latest to fix the issue.

Moreover, we have removed your website login credential from your topic. Because it’s a public forum and it can break your website security.

Best Regards,
ThemeLooks Support Team

[Theodosis]

Hi Guys,
I have updated to 7.2.14 and the problem persists, something else to check?
I want to use WP 5+, I hope this will not be a problem.
If you need credentials via email or other let me know, thank you for removing them from here, I thought the ticket was private.

Best regards,
Theodosis

[ThemeLooks Support Team]

Please provide your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[Theodosis]

Done 🙂
If you need to reinstall or whatever, I don’t mind losing the previous data, I can build it again.

[ThemeLooks Support Team]

Hi Theodosis,

It was all about the One Click SSL plugin confliction issue. We have deactivated the plugin and everything is working perfectly.

“Before contacting the support it’s best practice to check if:” Please check out our support policy https://www.themelooks.com/support/support-policy/

Best Regards,
ThemeLooks Support Team

[Theodosis]

Hi Guys 🙂
Thank you for the immediate response!

Once I finish the content customization, I might need some stuff, can I contact you for a price quote?
Is there anything you don’t do with fee?

[ThemeLooks Support Team]

Yes, our team is available to provide custom services.

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too.

Best Regards,
ThemeLooks Support Team

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