Deliver/Pickup Time NOT WORKING DURING CHECKOUT !!! HELP !!!

[Digital Farmers]

dear Foodbook theme,

When we check-out on our foodbook theme + multibranch there are NO times to slect from and thus we can’t check out.

HELP!!!!!!!

What are we doing wrong here?

We even installed foodbook on a clean wordpress install just to find out the same issue, help appreciated thank you guys!

We are stuck

See screenshot for clarification

View post on imgur.com

[ThemeLooks Support Team]

Hello,

Please check out this doc https://themelooks.net/documentation/plugin/foodbook/from-where-to-set-branch-to-deliver-pickup-date-and-time/

Best Regards,
ThemeLooks Support Team

[Digital Farmers]

Dear,

We tried this prior to uploading this help request.
Here is a video where you can see all the screens: loom.com/share/e2c56f305b4346a593ccad08c3341542

I’ll also share screenshots

View post on imgur.com

View post on imgur.com

[Digital Farmers]

Feel free to call me: or check my screen.

Urgent HELP appreciated!!!

We Installed this 2 times, just to be sure we did no mistake, we lost time with this.
Would appreciate this being taken as a priority

[ThemeLooks Support Team]

Hello,

The imgur.com is not loading on our side. Please use another screenshot application like Lightshot.

Moreover, please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

Best Regards,
ThemeLooks Support Team

[Digital Farmers]

Screenshots via lightshot:

1:
https://prnt.sc/4NH4caa73_79

2:
https://prnt.sc/5KfYlZZB2ddJ

3: Sent you the login details (login + password) to login to our back end.

Looking forward to the positive outcome.
As you can see we are stuck…
No times to display…

[Digital Farmers]

https://prnt.sc/M5u3NFMSJPzx

[Digital Farmers]

Guys, we have bought 2 licneses just to be able to develop and test.
Can somebody call me urgently?

I have two numbers:
+880 1857-323271
+32 498 399 399

Please call us we can’t wait any longer.

We need to launch this website!!!

[ThemeLooks Support Team]

Hello,

We are sorry to say that we are only available here to provide support.

Please let us know how can we help you.

Moreover, we have reviewed your website, we didn’t find the multibranch addon activated. Also, found you didn’t set up anything yet.

Please follow the FoodBook Doc https://themelooks.net/documentation/plugin/foodbook/ to set up all of the settings properly to get everything working like as our demo.

Or import the demo data by following docs.

1. https://themelooks.net/documentation/plugin/foodbook/how-to-install-foodbooktheme/
2. https://themelooks.net/documentation/plugin/foodbook/how-to-install-foodbook-wordpress-plugin/
3. https://themelooks.net/documentation/plugin/foodbook/how-to-import-theme-demo-data/

Best Regards,
ThemeLooks Support Team

[Digital Farmers]

Guys,

Can you please check again.
We have this theme installed now on 3 domains, we have 1 live environment that is highly customized.
It’s tricky to allow you access there, thats why we just want to you to show it on this website.

Please check again, multibranch is activated.
it’s now working on any of the ” versions.

[ThemeLooks Support Team]

Hello,

Please follow the steps below and confirm us to review your website to assist you further.

1. https://themelooks.net/documentation/plugin/foodbook/how-to-install-foodbooktheme/
2. https://themelooks.net/documentation/plugin/foodbook/how-to-install-foodbook-wordpress-plugin/
3. https://themelooks.net/documentation/plugin/foodbook/how-to-import-theme-demo-data/

Best Regards,
ThemeLooks Support Team

[Digital Farmers]

Sorry for the misunderstanding, we found out it works we tried again and now it works.

Thank you so much and sorry for the confusion.

[Author]

Posts