Hi There,
Please be sure, in this issue you need to clean your full database or reinstall a fresh new WordPress with a new database and follow carefully the steps below.
- 1. Clean your full database “OR” reinstall a new WordPress with a new database
- 2. then install the theme
- 3. then install all of the required plugins
- 4. then active all of the installed plugins
- 5. then import all of the demo data (wait until all of the demo data are imported finished)
Moreover, please follow the steps from our provided documentation to avoid any kind of error.
You could watch the video tutorials to customize the theme. https://www.youtube.com/playlist?list=PLbmIKrgYlRboPSeESLrmeB4i22lVtrvmB
Best Regards,
ThemeLooks Support Team