Demo import Error: (500)

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  • February 17, 2020 at 2:21 pm #7364
    Shanto
    Participant

    Hello Team

    i’m Trying To import Demo Data When Press (Import Demo Data)
    Give Error Error: (500)

    What Can i Do Now?

    February 19, 2020 at 9:44 am #7378
    ThemeLooks Support Team
    Keymaster

    Hi Matt,

    We are sorry for the late reply. Actually, we were on a vacation.

    Please follow the steps below.

    1. Please make sure you have the latest version of WordPress and update your hosting server PHP version to minimum 7.1 or newer. ***recommended***
    2. Clean your full database “OR” reinstall a new WordPress with a new database
    3. Then install the theme (follow the steps from the provided documentation)
    4. Then install all of the required plugins (follow the steps from the provided documentation)
    5. Then active all of the installed plugins (follow the steps from the provided documentation)
    6. Then import all of the demo data (wait until all of the demo data are imported completely)

    Best Regards,
    ThemeLooks Support Team

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