Distance Error

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Viewing 3 posts - 1 through 3 (of 3 total)
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  • September 29, 2022 at 9:14 pm #12557
    Diego Medina
    Participant

    Hello! I have been configuring your wonderful plugin, but I have found an error: “Sorry, We are not available to delivery in your area” I have 4 branches enabled and a restriction of 500 km, I have configured my GOOGLE API KEY as indicated by your documentation and it seems that it still does not work, only if I put a restriction of 5,000 km it works, but it is too great a distance, could you help me? I just purchased your product.

    September 30, 2022 at 1:40 am #12561
    ThemeLooks Support Team
    Keymaster

    Hello,

    Friday is our weekend https://prnt.sc/hHdfYluw02mp

    We will get back to you soon.

    Best Regards,
    ThemeLooks Support Team

    October 1, 2022 at 11:49 am #12565
    ThemeLooks Support Team
    Keymaster

    Hello,

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

    Best Regards,
    ThemeLooks Support Team

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