Dokan: Vendor -> Reviews (page “broken”)

[Valerie]

Dear,

When looking at the page vendor/reviews, the page seems broken. (see image: https://prnt.sc/ynnujx)

We did a quick test; when setting a different theme (Dokan theme), it does work, so its seems to be an issue with your theme (Karton).

URL: https://second-kid.tres-zen.be/winkel/test-shop/reviews/ (using Dokan/WooCommerce)

Could you please provide some support.

Thank you

[ThemeLooks Support Team]

Dear Valerie,

We are sorry to say that we provided support for the Dokan Lite plugin and “Reviews” is a feature of Dokan Pro.

If you want to make compatible Dokan Pro with Karton then you need to customize the theme with your own or you need to hire someone else.

Also, you could hire our developers by contacting there https://www.themelooks.com/contact/

Best Regards,
ThemeLooks Support Team

[Valerie]

Dear Themelooks,

This is actually in the Dokan Lite version. We bought the pro version, but have not activated it yet as we are still on the development environment.

So I would say this is a bug. Could you please provide some support?

Thank you

[Valerie]

Dear Themelooks,

May I also point out that I do not find any information that your theme would only support the free version of Dokan.

Kind regards

[ThemeLooks Support Team]

Dear Valerie,

We didn’t find the Reviews option on our end in the lite version of Dokan.

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[Valerie]

Dear,

I provided the requested credentials. Can you please provide an update when you have had the chance to check?

Thank you

[ThemeLooks Support Team]

Dear Valerie,

We have updated this theme by providing support for the Dokan vendor reviews tab and updated the theme on the Envato Market.

Please download and use the updated theme.

Best Regards,
ThemeLooks Support Team

[Valerie]

Yes perfect, that resolves the issue, thank you!

[ThemeLooks Support Team]

Dear Valerie,

Please don’t forget to give us 5-Star ‘rating and review’ (on https://themeforest.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

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