Domain search not working properly from homepage

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1671
    Anthony
    Participant

    Hi there, I have completed the installation process as per the guidelines. In the theme demo when I search for a domain from homepage it redirect to whmcs subfolder or subdomain and shows the results which is perfect eg: example.com its not available. But, in my website when I try to do domain search from homepage it redirect to whmcs which is perfect but but don’t show results just the search field and domain filled up. If i hit refresh or search button again from whmcs page it shows results than. I already disabled captcha in WHMCS so there shouldn’t be any issue with that. But my problem is whenever I try to search from homepage domain search it does not show results after redirecting to WHMCS cart page and but I have to click on search or refresh the page to see results. Let me know how I will fix it ?

    #1672

    Hi Anthony,

    Sorry for the inconvenience.

    Please provide us your website and WHMCS URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    #1673
    Anthony
    Participant

    Site url: cheaphostinganddomains.com
    WHMCS url: http://www.cheaphostinganddomains.com/cheaphoswhmcs/

    #1674

    Hi Anthony,

    Please let us inform your WHMCS version.

    Best Regards,
    ThemeLooks Support Team

    #1675
    Anthony
    Participant

    WHMCS version is : Version: 7.1.2

    #1676

    Hi Anthony,

    Sorry again for the inconvenience.

    However, we have double checked everything in our theme & WHMCS template and there is no problem from our side to help you to fix the issue. You could check out one of our customer website as reference https://www.aklwebhost.com/

    It is all about your WHMCS Configuration issue. In this issue, you could follow the steps from the link below.
    http://docs.whmcs.com/Domains_Configuration
    http://docs.whmcs.com/Domain_Registrars

    Moreover, you could follow the video tutorials here: https://www.youtube.com/playlist?list=PLfpgUwyOgC7C4wwPhB7jEqSp_esXB31Jb

    OR

    You can search on the whmcs.com Technical Support, Community Forums & Documentation or check the web for tutorials.

    By the way, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

    Best Regards,
    ThemeLooks Support Team

Viewing 6 posts - 1 through 6 (of 6 total)
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