Envato Market Affiliate and Item Showcase Plugin

[ThemeLooks Support Team]

Hi Ajay,

It’s looking like, this is all about your hosting server issue. This is because, the script not loading properly. In this issue, please contact with your hosting provider.

By the way, there has no issue with our script. You could check out our live demo.

Best Regards,
ThemeLooks Support Team

[ajay]

How to replace our affiliate id ?ref=designcollection to this id ?ref=themelooks

[ThemeLooks Support Team]

Yes, just change/replace the data-referral="themelooks" with your id "designcollection" from code.

Please check out the screenshot as reference http://prntscr.com/hqh92u

Moreover, you could follow the steps below.
1. Open your desire file
2. Find the code data-referral="themelooks" and replace the code with data-referral="designcollection"

Best Regards,
ThemeLooks Support Team

[ajay]

i m waiting your response.

[ajay]

And: i ‘ m not satisfied your answer. i think you have lack of technical knowledge.

We have hosted more than 25 website on our hosting server. present time not any JAVA Script error.

kindly resolve as soon possible.

[ThemeLooks Support Team]

We have double checked everything, there is no issue with our script. You could check out our live demo as reference.

Best Regards,
ThemeLooks Support Team

[ajay]

Kindly check our FTP and fixed now.

Host : bestsellingthemes.com
User : [email protected]
password : bestsellingthemes

my developer are telling. are not working ajax call.

https://gallery.mailchimp.com/385185488e96c2387bba7596f/images/587c31f7-3651-45cd-a4b8-c2f734a69a9c.jpg

[ajay]

http://bestsellingthemes.com/themeforest/index.html

[ThemeLooks Support Team]

We are checking everything again to find out what’s happening. Please wait with patience for the solution. We will let you inform ASAP if we get a possible solution for you. Moreover, please let us know your server PHP version.

Best Regards,
ThemeLooks Support Team

[ajay]

My PHP version 7.0

[ThemeLooks Support Team]

Hi Ajay,

We are really sorry to say that, our script is not compatible with the updated PHP version. that’s why, you are facing the issue. Please downgrade your server PHP version to 5.6 to get working the script at this moment.

However, we will update our script ASAP to compatible with the updated PHP version. Please wait with patience for the next update of the script. You will get notified via email when the script update will available on codecanyon.

Best Regards,
ThemeLooks Support Team

[ajay]

Now we have set our godaddy server PHP version 5.6.

BUT NOT WORKING YOUR PAGES. – http://bestsellingthemes.com/themeforest/index.html

please check screen shot given below.

http://bestsellingthemes.com/capture.jpg

IT IS VERY URGENT.

[ThemeLooks Support Team]

Hi Ajay,

We have updated the item. You will get notified via email when the item update will available on Codecanyon. Please wait with patience for the update of the script.

Best Regards,
ThemeLooks Support Team

[ajay]

i got your updated item email.

Kindly check our FTP and fixed now.

Host : bestsellingthemes.com
User : [email protected]
password : bestsellingthemes

BUT NOT WORKING YOUR PAGES. – http://bestsellingthemes.com/themeforest/index.html

[ThemeLooks Support Team]

We are really sorry to say that, that is not our work. Please download and use the updated files. Moreover, check out the changelog before update. Changelog included in the “documentation/changelog” (folder).

Furthermore, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask for support.

Best Regards,
ThemeLooks Support Team

[Author]

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