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Tagged: Error 500
I have purchased 2 scripts WhoisBooks and WhatsIPs and both of them give me error 500 when I try to access the: Pages, Menu, Quick Links, Features… Basically, I can not customise the app
I did follow the instructions and I have tried to install both scripts on different hostings but is not working. Is seas the all scripts that you build has these issues?
Please send me the instructions in order to fix it.
We are sorry for the late reply. Actually, we were in a trouble of some technical issues. That’s why we can’t reply.
Moreover, we are investigating the issue. Please wait with patience for our further reply.
ThemeLooks Support Team
Please update download and use the updated script to get rid of the issue.
Thank you for your reply.
I already use the latest version 1.5 and is not working.
If you release another version, please send me the link.
Please provide your cPanel and admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.