Error 503

[Graham Jackson]

Hi

After install the theme and plugin I have imported the data which said was done successfully.

When I clicked on view site it thrown a 503 Error straight up.

Any advice to fix?

[Graham Jackson]

I have now started re-installing everything i’m now getting There has been a critical error on this website. on every page I try to view of the demo excluding the shop page.

I’m hoping someone can help soon

Please reply at your earliest opportunity

[ThemeLooks Support Team]

Hello,

Please provide some screenshots of the issue.

Also, please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

Best Regards,
ThemeLooks Support Team

[Graham Jackson]

Hi there

I think it a hosting using. I moved the site to a new domain as I can’t access m wordpress panel on the old site can you please reset my license so I can use on my new domain and host

[Graham Jackson]

Hi no need for rest I mange to de-activate on old domain and register to new one. I’m going to try a new install if any issues I came back and let you know here

[ThemeLooks Support Team]

Sure. Please feel free to write us.

Best Regards,
ThemeLooks Support Team

[Graham Jackson]

I was wondering if you can help with another query I have.

On desktop theme the logo have changed to what I have set, but on mobile phones the logo won’t change.

Can you please advise how I can edit that? I have attached a link to the screen shot https://drive.google.com/file/d/10f23oA7QDcQm_EH06hf8njmewoEtdSkg/view?usp=sharing

[ThemeLooks Support Team]

Hello,

Please provide your website URL to review the issue to assist.

Best Regards,
ThemeLooks Support Team

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